Senior Customer Service Officer – Cash I for Damboya Branch
Senior Customer Service Officer – Cash I for Damboya Branch
Place of Work:
DB/ Vacancy-0269/24
Job Summary
- The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
About You
Academic & Professional Qualification
- Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields
Experience
At least four (4) years of banking experience
Required Behavioral Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Excel and good command of Microsoft Visio.
Required Skills
- Analytical skills
How To Apply
1. Interested and qualified applicants should apply through
Attorney, Litigation
Place of Work: Litigation Department
DB/ Vacancy-0276/24
Job Summary
- Attorney Litigation is responsible for participation in representing the Bank before judicial & quasi- judicial tribunals, preparation and handling of cases (pleading, defenses and petition).Â
About You
Academic & Professional Qualification
-   Bachelor’s Degree in Law.
- Â Additional certification in law, banking, finance or similar fields is an added advantage.
Experience
At least four (4) years relevant experience
Required Behavioral Competency
- Â Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Â Creativity and innovation skills.
- Â Action oriented.
- Â Quality focus and attention to detail.
- Â Professionalism and integrity in line with Dashen Bank values.
- Â Good oral and written communication skills.
- Â Critical and analytical thinking and problem solving skills.
- Â Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Â Good customer relationship management skills (internal and external customers).
- Â Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Good understanding of court practice, litigation/dispute resolution with good knowledge in commercial law.
- Â Legal writing skills including ability to develop proposals, concept papers, position papers, legal memos and briefs as well as write reports.Â
- Â Experience in the litigation process- from institution of proceedings to settlement.Â
Case management- ability to create appropriate litigation strategies, prioritize actions, ensure proper use of time and resources etc.
Required Skills
- Critical thinking
How To Apply
1. Interested and qualified applicants should apply through
Senior Attorney, Litigation
Place of Work: Litigation Department
DB/ Vacancy-0275/24
Job Summary
- Senior Attorney, Litigation is responsible for representing the Bank before judicial & quasi- judicial tribunals, preparation and handling of cases (pleading, defenses and petition).
About You
Academic & Professional Qualification
- Bachelor’s Degree in Law.
- Additional certification in law, banking, finance or similar fields is an added advantage.
Experience
Minimum of five (5) years relevant experience
Required Behavioral Competency
- Â Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Good understanding of court practice, litigation/dispute resolution with good knowledge in commercial law.
- Legal writing skills including ability to develop proposals, concept papers, position papers, legal memos and briefs as well as write reports.Â
- Experience in the litigation process- from institution of proceedings to settlement.Â
- Case management- ability to create appropriate litigation strategies, prioritize actions, ensure proper use of time and resources etc.
Required Skills
- Creative thinking
How To Apply
1. Interested and qualified applicants should apply through
Resident Auditor I-For Branches Under Hawassa District BranchesÂ
Place of Work: Under Hawassa District Branches (Yabelo Branch, Ginnir Branch, Amaro Kele Branch, Uraga Branch, Hoko Girja Branch, Chelelektu Branch, Delo Mena Branch, Gedeb Branch, Kofele Branch & IFB – Kore Branch)
NB: Please specify the Branch you want to apply on your CV
DB/Vacancy 0271/24
Job Summary
Resident Auditor I will check all banking operations, examine accounting records and other documents to assure compliance of established policy & procedures of the Bank, NBE Directives and other government body requirements. The role holder also provides objective, independent and reasonable assurance and insights on the adequacy, efficiency and effectiveness of the control and branches’ operations carried out at the branch to add value to the Bank.
About You
Academic & Professional Qualification
- Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
Experience
- Â Minimum of two (2) years relevant experience
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competencies:
- Good understanding of institute of internal auditors (IIA) standards and ability to comply.   Â
- Good understanding of governance, risk and control framework. Â
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office application and good command of the core banking system.
Required Skills
- Attention to detail
How To Apply
1. Interested and qualified applicants should apply through
Resident Auditor I- For Branches Under Adama District
Place of Work: Under Adama District Branches, Bole Nura Hera Branch, Chole Branch, Gobessa Branch, Hamda Diksis Branch, Dagu Branch &Abomsa Branch)
NB: Please specify the Branch you want to apply on your CV
DB/Vacancy 0270/24
Job Summary
Resident Auditor I will check all banking operations, examine accounting records and other documents to assure compliance of established policy & procedures of the Bank, NBE Directives and other government body requirements. The role holder also provides objective, independent and reasonable assurance and insights on the adequacy, efficiency and effectiveness of the control and branches’ operations carried out at the branch to add value to the Bank.
About You
Academic & Professional Qualification
- Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
Experience
- Â Minimum of two (2) years relevant experience
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competencies:
- Good understanding of institute of internal auditors (IIA) standards and ability to comply.   Â
- Good understanding of governance, risk and control framework. Â
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office application and good command of the core banking system.
Required Skills
- Attention to detail
How To Apply
1. Interested and qualified applicants should apply through
Resident Auditor I-Â For Branches Under Mekelle District
Place of Work: Under Mekelle District Branches (Edagahamus Branch, Enticho Branch,Rama Branch, Shire Branch & Mekelle Branch)
NB: Please specify the Branch you want to apply on your CV
DB/Vacancy 0272/24
Job Summary
Resident Auditor I will check all banking operations, examine accounting records and other documents to assure compliance of established policy & procedures of the Bank, NBE Directives and other government body requirements. The role holder also provides objective, independent and reasonable assurance and insights on the adequacy, efficiency and effectiveness of the control and branches’ operations carried out at the branch to add value to the Bank.
About You
Academic & Professional Qualification
- Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
Experience
- Â Minimum of two (2) years relevant experience
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competencies:
- Good understanding of institute of internal auditors (IIA) standards and ability to comply.   Â
- Good understanding of governance, risk and control framework. Â
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office application and good command of the core banking system.
Required Skills
- Attention to detail
How To Apply
1. Interested and qualified applicants should apply through
Resident Auditor I- For Branches Under Jimma DistrictÂ
Place of Work: Under Jimma District Branches (Tolay Wayu Branch, Lare Branch, Makira Branch, Dembi Dolo Branch, Masha Branch & Limu Genet Branch)
NB: Please specify the Branch you want to apply on your CV
DB/Vacancy 0273/24
Job Summary
Resident Auditor I will check all banking operations, examine accounting records and other documents to assure compliance of established policy & procedures of the Bank, NBE Directives and other government body requirements. The role holder also provides objective, independent and reasonable assurance and insights on the adequacy, efficiency and effectiveness of the control and branches’ operations carried out at the branch to add value to the Bank.
About You
Academic & Professional Qualification
- Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
Experience
- Â Minimum of two (2) years relevant experience
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competencies:
- Good understanding of institute of internal auditors (IIA) standards and ability to comply.   Â
- Good understanding of governance, risk and control framework. Â
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office application and good command of the core banking system.
Required Skills
- Attention to detail
How To Apply
1. Interested and qualified applicants should apply through
Resident Auditor I-Â For Branches Under Dire Dawa DistrictÂ
Place of Work: Under Dire Dawa District Branches (Belbeleti Branch, Boke Gudo Branch, Boke Tiko Branch, Gode Branch, IFB – Kebribeyah Branch, IFB – Lafa-Essa Branch, IFB – Dawe Branch & IFB – Garad Wilwal Branch)
NB: Please specify the Branch you want to apply on your CV
DB/Vacancy 0274/24
Job Summary
Resident Auditor I will check all banking operations, examine accounting records and other documents to assure compliance of established policy & procedures of the Bank, NBE Directives and other government body requirements. The role holder also provides objective, independent and reasonable assurance and insights on the adequacy, efficiency and effectiveness of the control and branches’ operations carried out at the branch to add value to the Bank
About You
Academic & Professional Qualification
- Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
Experience
- Â Minimum of two (2) years relevant experience
Required Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competencies:
- Good understanding of institute of internal auditors (IIA) standards and ability to comply.   Â
- Good understanding of governance, risk and control framework. Â
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Office application and good command of the core banking system.
Required Skills
- Attention to detail
How To Apply
1. Interested and qualified applicants should apply through
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
3. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory)
NB: – Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.
* Female applicants are highly encouraged to apply