Job opening at Safaricom PLC April 25 2024

About Safaricom PLC

Safaricom PLC is a listed Kenyan mobile network operator headquartered at Safaricom House in Nairobi, Kenya. It is the largest telecommunications provider in Kenya, and one of the most profitable companies in the East and Central Africa region.

Company: Safaricom PLC

Date of Announcement : April 25, 2024

Date of Deadline : May 1, 2024

Location: Addis Ababa

Salary: Negotiable and attractive

Position: 1. System Engineer

professional qualifications:

  • Graduate/Degree in computer science/Information Technology or Engineering.
  • 3+ years’ experience in Windows, Linux server,  and Cloud Infrastructure environment administration.
  • Exposure to Cloud Infrastructure monitoring solutions i.e. Splunk, ELK, Prometheus, and Grafana & others.
  • Good understanding of System Administration Techniques – e.g. OS Performance, Windows, Virtualization, Linux enterprise, server/ storage and cloud infrastructure, Virtual Network Functions, and Container Network Functions.
  • Experience in Systems, Infrastructure, and application monitoring and performance tuning.
  • Experience in backup operations, strategies, and BCP policies.
  • Knowledge of networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, traceroute etc).
  • Good understanding of agile principles and methodologies.
  • Strong understanding of IT management best practice frameworks, such as ITIL.
  • Strong oral, written, interpersonal communication, and leadership skills.

Application Link

Position: 2. Senior Database Administrator

professional qualifications:

  • Degree in Computer Science, Engineering, Technology, or Electrical Engineering.
  • Certified Database Administration on Oracle, MSSQL, and Postgre.
  • With at least 5+ years’ hands-on Experience in Database Management in a busy environment.
  • 5+ Years of Oracle, MySQL, PostgreSQL, MSSQL,  and other Opensource database administration experience.
  • Experience in Oracle RAC, Dataguard, RMAN, and Engineered systems.
  • Experience in Linux/Unix and Windows Server Operating systems.
  • Database Systems Administration Techniques – understanding of DB Performance tuning on various Operating Systems, good troubleshooting skills, Database Migration, and ILM techniques.
  • In-depth knowledge of Opensource Database platforms preferably Mongo DB, Cansandra, Postgre DBs.
  • Attention to detail and analytical thinking.
  • Ability to organize and plan work independently.
  • People leadership and management skills.
  • Strong written and oral capability.

Application Link

Position: 3. Senior Cloud Infrastructure Engineer

professional qualifications:

  • BSc Degree in Computer science, Computer Technology/ Electrical engineering.
  • 5+ years’ experience in infrastructure support and/or planning in an environment with mixed VMware, Redhat virtualization.
  • Cloud Infrastructure Certifications i.e. VMWare Data Center Certifications, RHCSA, RHCE
  • 4 years experience in Virtualization and Cloud platforms with exposure to Telecom Virtualized functions.
  • Experience in Openstack and contarization platiforms.
  • Experience with Container/PaaS orchestration/management platforms such as Kubernetes, OpenShift, CloudFoundry and Tanzu.
  • Extensive knowledge of Virtual Network Functions
  • Extensive knowledge of enterprise Linux and windows Operating Systems.
  • Extensive experience on Cloud and Infrastructure Operations Activities.
  • Extensive experience on Cloud Applications operations and Managements.
  • Experience in backup Strategies and BCP policies.
  • Experience in Database Operations and Management
  • Good Knowledge on Vendor Management and SLA enforcement.
  • Experience with Configuration Management eg Chef, Ansible.
  • Good understanding of build tools, CI/CD, Devops and Agile principles
  • Cloud knowledge and integration models.
  • Strong oral, written, interpersonal communication and leadership skills

Application Link

Position: 4. Senior Data Center and Campus Networks Engineer

professional qualifications:

  • Degree in Information Systems and Technology, Electrical, Electronics, Telecommunication Engineering, IT Computer Science, or a closely related numerate discipline.
  • Above 5 years experience in a busy IT or Telecommunications environment –Involved in strategy modeling, planning, design, implementation, optimization, and support of data center and Campus Networks environment.
  • In-depth knowledge of Data Center and Campus Networking platforms and other Data Center Infrastructure solutions.
  • Good Skills in Team leadership and people /Vendor management.
  • In-depth understanding of Arista and Cisco network environments
  • In-depth Router, Switches, and NG firewall configuration and troubleshooting skills (Arista, Cisco, FortiGate, Checkpoint, and Huawei)
  • In-depth Load balancer configuration and troubleshooting skills (F5, Radware, and Citrix)
  • Mastery of IPsec Configuration and Troubleshooting Skills
  • Expertise in network design and implementation, including expert knowledge of IP addressing, TCP/IP Protocols, LAN, and WAN configurations.
  • Deep knowledge of telephony systems for Voice and Video Communications.
  • Deep Data Center Cloud networking experience including NSX-T
  • Expertise in end-to-end network support and monitoring
  • In-depth experience with Data Center Interconnect solutions
  • Expertise in corporate internet edge and DMZ connectivity
  • In-depth knowledge of running network RFPs to get the best possible solution.
  • CCNP or HCNA Network Certifications in any line (RS, Security, Wireless, Voice) is an added advantage.
  • Fortinet NSE training, Fortinet Certified Associate, or any equivalent firewall training is an added advantage.
  • Citrix Certified Associate training/certification in App Delivery and Security or equivalent Application Delivery Controller training is an added advantage.

Application Link

Position 5.Database Administrator

professional qualifications:

·         Degree in Computer Science, Engineering, Technology or Electrical Engineering Field.

·         With at least 3 years’ hands on Experience in managing busy database environments.

·         3+ Years Oracle, MySQL, PostgreSQL and MSSQL database administration required and other Opensource Databases.

·         Experience in Oracle RAC, Dataguard, RMAN and Engineered systems.

·         Experience in Linux/Unix and Windows Server Operating system.

·         Database Systems Administration Techniques – understanding of DB Performance tuning on various Operating Systems, good troubleshooting skills, Database Migration, and ILM techniques.

·         Attention to details and analytical thinking.

·         Ability to organize and plan work independently.

·         Strong written and oral capability.

 Desired

·         3+ years of EXADATA administration

·         Team Player

·         Ability to work under no supervision.

·         Willing to learn about new technologies.

·         Knowledge about Cloud Infrastructure (AWS, OCI &/or Azure)

Application Link

Position 6. Data Center and Campus Networks Engineer

professional qualifications:

·         Degree in Information Systems and Technology, Electrical, Electronics, Telecommunication Engineering, IT Computer Science or a closely related course.

·         Above 3 years’ experience in a busy I.T or Telecommunications environment –Involved in strategy modeling, planning, design, implementation, optimization and support of Datacenter and Campus Networks environment.

·         In-depth understanding of Arista and Cisco networks environments is an added advantage.

·         Router, Switches and NG firewall configuration and troubleshooting skills (Cisco, FortiGate, Checkpoint and Huawei)

·         Load balancer configuration and troubleshooting skills (F5, Radware and Citrix)

·         Mastery of IPsec Configuration and Troubleshooting Skills

·         Network design and implementation experience, including working knowledge of IP addressing, TCP/IP Protocols, LAN, and WAN configurations.

·         Knowledge in telephony systems for Voice and Video Communications.

·         CCNA or HCNA Network Certifications in any line (RS, Security, Wireless, Voice) is desirable.

Application Link

Position 7. Cloud Infrastructure Engineer

professional qualifications:

·         Graduate/Degree in computer science/Electrical Engineering /Information Technology or Engineering.

·         3+ years’ experience in  Windows, Linux  and cloud Infrastructure environment administration.

·         Certification in RedHat Linux- RHCSA or RHCE.

·         Certifications in VMware DC- VCP.

·         Certification on Kubernetes (CKA)

·         Good understanding of System Administration Techniques – e.g. OS Performance, Windows, Virtualization, Linux enterprise, server/ storage and cloud infrastructure.

·         Experience in Openstack and contarization platiforms.

·         Experience with Container/PaaS orchestration/management platforms such as Kubernetes, OpenShift, CloudFoundry and Tanzu.

·         Extensive knowledge of Virtual Network Functions

·         Experience in Brocade SAN Platforms (SAN Switches and Storage).

·         Experience in Cloud and Infrastructure environments.

.         Good knowledge of Agile and its working ways.

·         Strong oral, written, interpersonal communication and leadership skills.

Desired

·         Good problem-Solving Skills

·         Team Player

·         Ability to work under no supervision.

·         Willing to learn about new technologies.

·         Knowledge in Cloud Infrastructure domain

Key performance indicator:

·         Ensure planned works are timely completed to 100% level of accuracy >97.5% of the time.

·         Timely and accurate proactive support on new and existing systems and/or service enhancements as per business needs.

·         Delivery of projects in a timely manner with stability.

·         All other problems to be resolved & escalated within agreed tolerances. Response must be acceptable to the business.

·         Resolution of Infrastructure and cloud solutions faults and prioritizing depending on the severity.

·         Clearance updates captured in remedy for all resolved faults.

·         Optimal systems performance and achievement of 99.99% system availability.

·         Over 90% change success rate on migrations, integration and implementation of IT systems.

·         Compliance with security minimum baseline standards.

·         Production of ad-hoc exception reports and weekly system status reports.

·         Timely resolution of issues as per agreed SLA.

·         Up to date documentation on all systems. Documentation should be current to one week.

·         Accurate and timely weekly reports on tasks handled/assigned.

·         Root course analysis reports on IT infrastructure technical issue

Application Link

How to apply

If you feel that you are up to the challenge and possess the necessary qualifications and experience, kindly proceed to update your candidate profile on the career portal and then Click on the apply button. Remember to attach your resume.

The closing date for receiving applications is Wednesday, May 1, 2024, 5:00 pm

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