Job opening at DHL April 25 2024

DHL Global Forwarding Ethiopia has an opening for an Import Operations Specialist where you will execute procedures in the administration of the Project Import process from end to end. Having full ownership and visibility reside with the Import Specialist. Join us now in connecting people and improving lives. 

Company: DHL

Date of Announcement : April 25, 2024

Date of Deadline : May 4, 2024

Location: Addis Ababa

Salary: Negotiable and attractive

In this Import Operations Specialist position

  • You will establish and maintain- relationships with existing customers.
  • You will handle customer complaints and inquiries.
  • You will update the clients promptly as agreed upon during onboarding.
  • You will provide high levels of customer service with sense of urgency.
  • You will support IP Team Leader with the implementation of new/change of systems updates/upgrades in CW1.
  • You will arrange for the movement of shipment from Pick up at the customer to delivery at the customer’s premises or the Djibouti Port for shipments.
  • You will book with the carrier/update CW1 remarks with booking info.
  • You will support the GSC with the documentation required to open files and ensure that the file is opened correctly.
  • You will support by sharing the documents with the CDZ team to enable them to declare the files and process the shipment for customs clearance by preparing a customs entry.
  • You will support and Complete import and export documents.
  • You will quality check documentation before lodging documentation processes.
  • You will ensure that you process the OBLs following the stipulated procedures.
  • You will monitor and follow up until shipments are delivered.
  • You will send uplift confirmations/pre-alerts to the customers.
  • You will bill and close the shipment in CW1 post-departure/Customer messaging.
  • You will be responsible for uploading shipping documents into the DHL EDoc system.
  • You will update all your milestones and ensure they are done as per the stipulated target.
  • You will ensure all your sick files are resolved and files closed.

Now, here’s what we need from you 

  • Must have a metric
  • Project Cargo Experience
  • Preferred Cargo wise experience
  • 2 – 3 years related experience 

We offer:

  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  • Possible further career development
  • Competitive salary

DHL Global Forwarding is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Application Form

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