Job by Frontieri Consult P.L.C

Account Manager

Do you thrive on building relationships and ensuring client satisfaction?

As an Account Manager, you’ll be the central point of contact for our clients, ensuring their needs are met and exceeded. You’ll work closely with all internal departments from concept to completion, fostering seamless communication and problem-solving throughout the process.

Responsibilities:

  • Build and manage strong client relationships. This includes clear communication, prompt issue resolution, and proactive identification of new business opportunities.
  • Navigate various communication channels. Effectively engage clients through phone, email, and other relevant methods.
  • Drive project success. Oversee assigned projects, ensuring timely completion and client satisfaction.
  • Contribute to a positive and professional environment. Maintain a helpful and empathetic demeanor with all clients.
  • Offer personalized advice. Utilize your understanding of client needs and industry trends to provide tailored recommendations.
  • Maintain accurate records. Document meetings, decisions, and next steps for efficient follow-up.
  • Collaborate effectively. Work seamlessly with internal teams to deliver exceptional client service.
  • Analyze and provide feedback. Identify areas for improvement within project workflows and propose solutions.
  • Contribute to financial health. Collaborate with the finance department on billing, invoicing, and reconciliation tasks.

Job Requirements

Qualifications:

  • Proven problem-solving skills. Effectively resolve client issues and address their needs.
  • Exceptional communication. Deliver clear and concise information both verbally and in writing.
  • Industry knowledge. Stay updated on consumer behavior trends within the industry.
  • Client service expertise. Demonstrate strong interpersonal skills and a passion for customer satisfaction.
  • Analytical skills. Interpret client data to gain valuable insights.
  • Time management and multitasking. Effectively manage multiple tasks and client demands.
  • Strong organizational skills. Maintain accurate records and prioritize tasks efficiently.

How to Apply

Candidates who are interested and fulfill the requirements shall submit their application/ motivation letters along with their updated CV via email; at career@frontieri.com  by mentioning the position title on the subject line.

Director of Public Relations

Do you have a passion for shaping brand reputation and driving positive media coverage?

We are seeking a Director of Public Relations (PR) to lead our team in developing and implementing strategic PR campaigns that enhance our clients’ brands. You will be responsible for building strong relationships with media, stakeholders, and audiences, ensuring clear and impactful communication that aligns with our clients’ goals.

Responsibilities:

  • Develop and execute comprehensive PR strategies. Craft impactful campaigns that position clients as industry leaders and build positive brand perception.
  • Cultivate strong media relations. Secure media coverage and promote brand messaging through established media networks and influencer relationships.
  • Create compelling content. Craft persuasive press releases, articles, speeches, and other materials that effectively convey key messages and narratives.
  • Monitor and analyze media. Track media coverage and public sentiment to adapt strategies and ensure alignment with brand goals.
  • Lead event execution. Plan and manage memorable events that strengthen brand identity and foster positive audience engagement.
  • Collaborate with the digital team. Ensure cohesive communication across all channels, maximizing the impact of integrated marketing efforts.
  • Manage potential PR crises. Respond effectively and promptly to protect client reputation and maintain public trust.
  • Utilize data and analytics. Measure campaign effectiveness and make data-driven recommendations for continuous improvement.
  • Train and guide employees. Provide media handling training to equip employees for effective communication in interviews and press interactions.
  • Stay informed. Stay current on industry trends, market dynamics, and emerging issues to provide strategic communication guidance.

Job Requirements

  • 5+ years of experience as a Public Relations Specialist with a proven track record of successful PR campaigns.
  • Bachelor’s degree in PR, Communications, Journalism, or a similar relevant field.
  • Excellent communication, presentation, and leadership skills.
  • Strong organizational and time management skills.
  • Experience in crisis management and media relations.
  • Demonstrated ability to analyze data and translate insights into actionable strategies.
  • Passion for staying informed about industry trends and adapting communication approaches accordingly.

How to Apply

Candidates who are interested and fulfill the requirements shall submit their application/ motivation letters along with their updated CV via email; at career@frontieri.com  by mentioning the position title on the subject line.

Chief Editor

Do you have a passion for shaping communication strategies that advance critical social initiatives?

We are seeking an Chief Editor to lead our content team for the Digital Financial Services Inclusion Project in Ethiopia. You will be responsible for shaping the editorial direction, overseeing content creation, and driving thought leadership in the field of digital financial inclusion (DFS).

Responsibilities:

  • Lead and inspire a team of media analysts and content writers.
  • Develop and implement a comprehensive content strategy that outlines the creation, distribution, and optimization of content across diverse media channels.
  • Direct the development of engaging content, including case studies, articles, and op-eds, that effectively communicate project goals and outcomes.
  • Contribute to industry publications and events to establish the project as a thought leader in DFS.
  • Foster collaboration with stakeholders and end-users to gather impactful stories and insights.
  • Monitor and analyze media content and campaign performance to continuously improve the content strategy.

Job Requirements

  • Bachelor’s degree in communications, journalism, or a related field.
  • 5+ years of experience in journalism, editorial leadership, content strategy, or a similar role.
  • Exceptional editorial skills with a deep understanding of content creation, storytelling, and best practices.
  • Proven experience in shaping thought leadership and contributing to industry publications.
  • Strategic thinking with the ability to develop engaging content strategies for various media channels.
  • Strong team leadership skills, fostering collaboration and alignment with project objectives.
  • Excellent communication skills (written and verbal), capable of guiding the team to craft impactful narratives.
  • Comfortable working in a fast-paced environment, ensuring content remains relevant and timely.
  • Knowledge of DFS and financial inclusion is a plus.

How to Apply

Candidates who are interested and fulfill the requirements shall submit their application/ motivation letters along with their updated CV via email; at career@frontieri.com  by mentioning the position title on the subject line.

Lead Content Strategist (with research focus)

Do you thrive on research and using data to drive strategic decision-making?

As a Lead Content Strategist (Research Focus), you will play a key role in shaping our understanding of the Digital Financial Services (DFS) sector in Ethiopia. You will design and conduct research initiatives, analyze data, and translate insights into actionable strategies for both content creation and project development.

Responsibilities:

  • Lead research efforts. Design and conduct comprehensive studies to gather valuable data and insights on the DFS sector in Ethiopia.
  • Transform data into solutions. Analyze data to identify challenges, opportunities, and trends, informing project decisions and content strategies.
  • Content creation guidance. Lead and contribute to the production of reports, case studies, and other content, ensuring alignment with research findings and project goals.
  • Collaboration. Work closely with the project team to understand information needs and ensure research supports project objectives.
  • Efficient data collection. Develop research methodologies and data collection systems to optimize efficiency and quality.
  • Manage and lead. Oversee the research team, guiding them in data acquisition, analysis, and reporting.
  • Content direction. Lead the media content team and ensure editorial direction aligns with project goals and messaging.
  • Thought leadership. Drive thought leadership by developing and refining relevant media content based on research findings.
  • Effective communication. Communicate research findings to management, stakeholders, and team members.
  • Stay informed. Maintain awareness of market trends, focus sectors, and activities in the DFS landscape.
  • Relationship building. Foster strong professional relationships with colleagues, clients, and team members.

Job Requirements

  • Bachelor’s degree (Master’s preferred) in Economics, Management, Business, or a related field.
  • Minimum of 4 years of experience in research and analysis, preferably in the consulting sector.
  • Strong research, analytical, and writing skills.
  • Excellent leadership, project management, and communication skills.
  • Experience with data visualization and presentation tools.
  • Knowledge of DFS and financial inclusion is a plus.
  • Familiarity with statistical analysis software and data visualization tools is preferred.

How to Apply

Candidates who are interested and fulfill the requirements shall submit their application/ motivation letters along with their updated CV via email; at career@frontieri.com  by mentioning the position title on the subject line.

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