Cash Assistance/ E-Payment Coordinator JEOP

FH Ethiopia is a non-governmental organization engaged in relief and development activities. At FH, we operate under a set of guiding principles we call the “The Heartbeat”. This includes our Values, Vision and Purpose, which serve as the explanation of who we are and how we work as organization. Together we follow God’s call responding to human suffering and graduating communities from extreme poverty. FH Ethiopia would like to invite potential candidates to apply for the mentioned position:

Position:                         Cash Assistance/ E-Payment Coordinator JEOP 

Duty Station:                Addis Ababa 

Duration of Contract: One-year contract, renewable (with 60 working days of Probation)

Closing date:                 November 13, 2023 


Responsible for the overall set-up, implementation, monitoring, and reporting system of JEOP Cash-Based Programming to be executed in South Gondar, Waghimera, Central Zones of Tigray Region. Maintains effective and continuous pre & post-cash distribution monitoring, and analysis of the findings, and provides timely feedback.

Principal Responsibilities

Key Result #1 – Program Implementation, Coordination and Collaboration

1.     Ensure planning of JEOP cash program with are activity , procurement and spending plan and regularly track the progress

2.     Provide technical assistance and support to all Cash and voucher Assistance Programs to ensure timely and quality implementation

3.     Ensure JEOP Cash assistance is implemented as per standards ( CaLP, Core Humanitarian Standard, etc.) , and  FHE`S SOPs and are in line with the recommendation of Cash working groups and; Comply with donor rules and regulations

4.     Manage, support, and monitor digital Cash delivery platforms ( Red Rose) independently

5.     Oversee the targeting, registration , of the project participants through Red rose RR collect and data cleaning within the planned schedule

6.     Ensure and coordinate all project participants should have smart cards before distribution schedule is fixed

7.     Ensure adequate beneficiary data protection and adequate complaint and feedback mechanisms are in place.

8.     Ensure the timely selection of potential financial  service providers [FSP]

9.     Ensure proper coordination among the stakeholders, and consortium partners in disbursing the funds to the selected beneficiaries.

10.   Ensure financial documents (MBL, Distribution plan, distribution list, MOU, distribution Checklist) are submitted to the finance team and financial service providers [FSP] before cash distribution is scheduled.

11.   Ensure records of each JEOP household have a unique JEOP Identification number to give clarity and speed up execution;

12.   Coordinate the provision of full cash value transfers to all eligible JEOP beneficiaries in collaboration with CRS;

13.   Coordinate the revision of  cash transfer value should be  based on the market price inflation

14.   Coordinate the timely and complete preparation of payroll in collaboration with JEOP officers and cash Facilitator  and ensure that payroll data and wire transfers are sent to respective branches of selected FSP at Amhara and Tigray area programs;

15.   Ensure the timely collection distribution report/payment sheet from FSP and follow up them for timely liquidation

16.   Facilitate the service fee payment to FSP based on transaction and agreement.

Key Result 2- Capacity Building 

1.     Coordinate staff capacity gap assessment and ensure the capacity building is planned as per the felt needs

2.     Provide Capacity-building training to project staff and partners on the application and use of digital Cash delivery mechanisms including e-vouchers, Red Rose, Cash and Voucher Assistance Programs 

3.     Provide  training of training on Financial literacy  to staff, then ensure to cascade to the wider project participants

4.     Ensure the timely procurement of e-payment devices and timely delivery to the area programs.

5.     Provide training for FSP tellers on FHE code of conduct and cash and asset transfer technology

Key Result # 3:  Networking and  Partnership  

1.     Participate in cash working group meetings regularly and represent FHE effectively

2.     Ensure and establish strong partnership with financial service providers {FSP].

3.     Maintain effective communication with government partners at all level  and concerned project and department staff

4.     Remain in communication with the cash staff to receive technical guidance and standards of operation.

5.     Ensure and maintain effective coordination between the FHE country office and field/base offices regarding Cash Assistance programs

6.     Organize regular consultative meeting with partners

Key Result 4: Monitoring, Reporting and Documentation

1.     Establish a database of JEOP e-payment beneficiaries in collaboration with JEOP cash assistance/e-payment facilitator, and JEOP Coordinators and AP manages

2.     Prepares periodical reports and Ensure that reporting deadlines and reporting quality, donor requirements and standards  are met an

3.     Coordinate for the Organization of after action / review meeting at Woreda, zonal and regional level after each cash distribution rounds

4.     Contribute to the development and review of all Guidelines, SOPs, and other key program documents in coordination with FSL program staff

Job Requirements

Job Level Specifications

⮚    Full agreement with FH’s Christian foundation and beliefs as expressed in The Heartbeat: our Values, Vision, and Purpose.

⮚  Strong Interpersonal skills,

⮚  Emotional maturity,

⮚  Cross-cultural Sensitivity,

⮚  Ability to work effectively under pressure

Education and Experience

  • BSc in agricultural economics /Economics, Agricultural Extension or relevant field of study. A Master’s Degree is preferred. 
  • 5 years of related experience in a relevant position preferably in an INGO setting

Supervisory Responsibility

⮚The position has Supervisory role on Cash Assistance/E-payment facilitators.


⮚ In addition to the regional language, he /she should be Proficiency in both spoken and written English. Ability to write reports and business correspondence.

Safeguarding Policy

FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the FH Heartbeat and safeguarding and associated policies. Violations to stated policies will be subject to corrective action up to and including termination of employment.

Safety & Security Responsibility

⮚  Encourages compliance of Safety and Security principles and policies of the organization by all staff;

⮚ Visiting area programs and operational areas periodically to meet staff and making sure that all staff members are aware of the safety and security procedures;

⮚  Explains to staff the reasoning behind the organization’s safety and security policies and procedures

⮚  Organizing local training sessions, such as First Aid, Fire Safety, and Defensive Driving for staff members.  If possible, he/she should conduct briefing and training sessions himself/herself;

⮚  Ensures that safety and security objectives are added to performance reviews and evaluations of all staff members;

⮚ Encourages staffs to adopt safe and secure practices. Ensuring that updated personnel information related to safety (Record of Emergency Data) and security management are kept in Human resources.

Gender Responsibility

⮚   Provide adequate time to staff to participate in gender sensitivity workshops and related events.

⮚  Through observation, interviews, and spot-checks, ensure that the staff planning process is gender sensitive.

⮚   Build a better gender balance in staffing through affirmative action.

⮚   Observe if women staff are as involved as men in high-profile activities such as interaction with visitors and chairing meetings, and take corrective action if warranted.

⮚   Encourage female staff to participate in external networks (local and regional), as well as seminars and cross-visits.

⮚  Facilitate open and regular discussions with staff about the work environment, policies, and values convenient to gender issues.

How to Apply

Female Candidates are highly encouraged to apply

Competent candidates should submit their application and updated CV’s ONLY to:

Candidates MUST refer the position title “Cash Assistance/ E-Payment Coordinator JEOP” on the subject line of their emails and applications

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